Menu
What is your shipping origin?
Our products are dispatched from various fulfillment centers located across the United States.
When can I expect my recent order to arrive?
Each product on our website has its different processing time. Once your order is dispatched, it typically takes 2-7 business days for parcel deliveries within the United States. Please note that due to increased demand for some items, processing times may be extended, and delivery schedules may fluctuate owing to ongoing challenges faced by delivery services in maintaining staff levels and meeting delivery timelines. Rest assured, we are committed to dispatching your items promptly and will keep you informed with tracking details. However, please understand that delivery timings might vary once the packages are in transit with the carriers.
If I'm not at the delivery location on the day of delivery, is it necessary for me to sign for my package?
Typically, packages sent through FedEx, UPS, and USPS don't require a signature upon delivery. However, for LTL/White Glove Delivery services and others, a scheduled date and signature are needed to complete the delivery process.
How is the delivery of LTL shipments handled?
Upon dispatching your order, we will notify you of the carrier's name in the shipment confirmation email. A few days prior to delivery, the carrier will contact you to arrange a delivery appointment. It's important to choose a day and time that suits your schedule for the delivery.
Do your products come with any guarantee or warranty?
Yes, we provide a 30-day guarantee covering Manufacturer Defects. Please note that returns are accepted only with a return authorization number. To obtain this number, you can reach out to us via email at info@primacartusa.com
I've placed an order online. Is it possible to cancel it now?
How do I return it?
On orders over $35
All products are genuine
Top-of-the-line payment provider
We're committed to providing quality, convenience, and unparalleled value products. Our goal is to simplify shopping by bringing everything you need right to your fingertips
© 2024, Primacart